About us

We build our world
We build our world
We build our world

MTEL was created through a merger of GO4YU and MTEL Austria, which belong to the Telekom Srbija group. The idea of joining and doing business together on the global market came from a mutual goal - to establish an unbreakable connection with our people abroad, allowing them to preserve the tradition and culture of the country they come from.

Our services
Our services
Our services

Thanks to the television and telephone services, MTEL gathers over 100,000 of our customers in the territories of the EU, Switzerland, the USA, and Canada.

Mobile telephone service is recognizable by the quality of the connection, as well as by the possibility of making the lowest price phone calls with the country of origin, Serbia, Bosnia, and Herzegovina or Montenegro.

MTEL TV packages offer 250 entertaining, informative, sports, film, children's, and other favorite channels from the ex-Yu area. The offer also includes some of the most popular programs, that only MTEL has the exclusive right to broadcast. In addition to abundant TV content, special attention is paid to the selection of the best domestic TV series.

MTEL TV service is available in the EU, Switzerland, the USA, and Canada.

Our services
Our services

MTEL mobile phone services are available in the territory of Austria and are primarily intended for the users who live and work in Austria, and who came there from Serbia, Bosnia and Herzegovina or Montenegro, as well as for all those who frequently communicate with these countries or often visit them, for either private or business purposes.

Users of our mobile phone services can call all landline and mobile networks of the Telekom Srbija Group (mts Srbija, m:tel Banja Luka and m:tel Crna Gora) from Austria free of charge, while during their stay in Serbia, Bosnia and Herzegovina or Montenegro, calls and the internet are free of roaming costs, so they do not have to replace their MTEL card but instead, they can use it as if they were in Austria. Also, thanks to the cooperation with Telekom Austria, we have provided our customers with the same network quality and signal coverage that Telekom Austria provides.

Responsibly and Proactively
Responsibly and Proactively
Responsibly and Proactively

Telecommunication services and multimedia content are the core of the MTEL business, but we are continuously working on new projects that are of exceptional importance for all people in the diaspora. This is because we sincerely believe that, being a responsible company, our duty is to be an active participant in local communities and a driver of initiatives of broader importance in all markets in which we operate.

More than an operator
More than an operator
More than an operator

We provide stable and reliable services anywhere in the world, and whenever needed, we provide customers with assistance and answers to their questions at any time. MTEL Customer Support is available 24 hours a day, 7 days a week, 365 days a year. Our relationship with customers and business partners is outgoing, sincere and fair, because it takes a transparent business process to build a good business reputation. That is why we can boast of business partners and employees who possess integrity, appreciate teamwork and are known for their reliability and professionalism.

Mission
Mission
Mission

We provide top quality telecommunication services designed to respond to the actual needs of users, in order to wipe out the borders, soothe nostalgia and connect our people with the homeland the best we can.

We keep pace with the most advanced technological innovations, firmly believing that technology must be at the service of a better quality of life. This is why we create products and services that our users of all generations can use with ease.

Vision
Vision
Vision

By creating a unique experience in the world of telecommunications and multimedia, we want to be the first choice of people living outside the borders of their homeland.

Who we are and what we aim at as a company

Know-how
Without the right knowledge, there is neither quality service nor professionalism, and neither is there any desire for further learning and progress.
Teamwork
We work together as one and push the boundaries with the desire to meet the needs of users and win the market.
Business Ethics
We operate transparently, responsibly and fairly, respecting both the company's moral code and personal principles.
Creativity
We encourage an atmosphere of free thinking where any ideas are welcome, because that is how we come up with fresh solutions and offers that distinguish us from others.
Innovation
When we create services we keep up with the latest technological achievements, focusing on simplicity and user experience.
Respect
We appreciate our employees, associates and partners by supporting their progress and rewarding their efforts.
Empathy
We treat each of our users the way we would like to be treated: we listen to their needs, respect the requirements and readily respond to them.
Responsibility
We promote the culture of "good neighbors" in the environment where we operate. We take the initiative while facing the challenges of our entire community.